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Sol Melia selects PegsTour, service grows as more wholesalers seek automated hotel reservations
Wednesday, May 04, 2005
Pegasus Solutions, Inc. announced new customers and other participants for its PegsTour service, which enables automated hotel reservations by tour operators and other wholesale travel distributors. Many Pegasus hotel chain customers, including Sol Melia, have signed agreements to participate, and new wholesale customers have been added. Dallas-based Pegasus Solutions is a global leader in providing technology and services to hotels and travel distributors.

Pegasus hotel customers Sol Melia and Charming Hotels have signed agreements to participate in the PegsTour service. Additionally, many Utell by Pegasus member hotels are available through the PegsTour service. Pegasus previously announced the PegsTour participation of Hilton International, Kimpton Hotels, Le Meridien Hotels and Thistle Hotels.

Javier Silvestre, vice president of distribution for Sol Melia, said: As the leading resort hotel chain in the world, we value our significant business from tour operators and wholesalers. The PegsTour technology will enable us to improve our relationships with these companies, as well as with the guests that come to our hotels. The automation of those reservations will also help us to manage and develop our tour business. Sol Melia is the leading hotel company in Spain, Latin America and the Caribbean, and the third largest hotel chain in Europe.

New tour and wholesale operator customers for the PegsTour service include Ctrip, Exodus Distribution & Procurement Services, Tournet and HotelBeds. They join Flairview Travel, CoachQuote.com, Olympia Viaggi and TravelNewYork.com.

Additionally, several technology companies have signed agreements to support the PegsTour service including MultiCom and RWA.

The PegsTour service enables reservations between hotels and wholesalers to be automated, including the typical contracted allocations as well as request bookings between the parties. PegsTour serves tour operators by automating key booking processes through an electronic interface that connects them to hotel central reservation systems, achieving connectivity between disparate hotel and operator technologies.

PegsTour offers real-time electronic delivery of hotel reservations, including modifications and cancellations, to a hotel`s central reservation system and property management system. For hotel chains, use of the PegsTour service offers improved management of their tour/wholesale business, and improved service to guests through confirmed reservations and accurate guest information.

Bob Boles, chief operating officer for Pegasus, said: The development of the PegsTour service is one of our most important objectives. We are delighted to announce agreements with so many significant companies. Through this innovative service, they will have new opportunities to maximize revenue and serve their customers better.
Rania Deimezi - Wednesday, May 04, 2005
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How do you expect luxury travel to perform in times of economic downturn?.

Providers of luxury travel products are going to witness shorter stays by their customers and an increase in seasonality.

People are going to become more value conscious and will opt for those luxury offers that represent a convincing value-for-money proposition. Providers of overpriced services are those to feel the pinch.

Both people paying for their personal trips and firms paying for their top executives' business trips will cut back on travel expenses, thus affecting all luxury travel providers.

It is going to be business as usual. Those people opting for high-end travel products are not going to be affected by the looming crisis.

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